Contact information

At EXG Pro Inc, we value your privacy and are committed to handling your personal information responsibly. This Contact Information Policy explains how we collect, use, and protect your contact details when you interact with us.

1. Information We Collect

We may collect and store the following types of contact information:

• Name

• Email address

• Phone number

• Mailing or billing address

• Social media handles (if you engage with us through social platforms)

2. How We Use Your Contact Information

Your information is used only for legitimate business purposes, including:

• Responding to your inquiries or customer service requests

• Processing orders and delivering products or services

• Sending order confirmations, updates, and relevant account information

• Providing marketing communications, offers, and newsletters (if you have opted in)

• Improving our services and customer experience

3. How We Protect Your Information

We implement appropriate technical and organizational measures to safeguard your contact details against unauthorized access, disclosure, alteration, or destruction.

4. Sharing Your Contact Information

We do not sell or rent your contact information. We may share it only with:

• Trusted service providers who assist in delivering our services (e.g., shipping partners, email platforms)

• Legal authorities when required by law or to protect our legal rights

5. Your Rights

You have the right to:

• Access or update your contact information

• Opt out of marketing communications at any time

• Request deletion of your personal data, subject to legal or transactional requirements