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Shipping & Delivery Information

Fast and Reliable Shipping πŸššπŸ“¦

USA Shipping
We ship across the United States, and you can also shop our collection through ourΒ Amazon StoreΒ or our network of trusted US stockists.

  • Standard Delivery: $9.99, arrives in 3–4 business days.
  • Express Delivery: $14.99, arrives in 1–2 business days.
  • Delivery is charged once per order, however many items are in it.

Europe, Canada, South America, and International Shipping
Shipping to these regions is coming soon. Sign up for our newsletter to be the first to know when international delivery becomes available.

Pre-Orders
If your order includes pre-order and in-stock items, they will ship separately when available.

Easy Returns & Refund Policy

We want you to feel confident shopping with us. If your purchase isn’t quite right, we offer a flexible returns policy.

How to return an item

  • You can request a return within 30 days of delivery (starting the day after delivery).
  • Return shipping is free on eligible returns, and there are no restocking fees.
  • To request a prepaid return, email [email protected] with your order number.

Return requirements

  • Items must be unused, in original packaging, and in resalable condition.
  • Items not meeting these conditions will be returned to you.

Damaged or faulty products
If your item arrives damaged or faulty, please email photos toΒ [email protected]Β so we can assist quickly.

Refund process

  • Refunds are issued within 28 business days of receiving your return.
  • Refunds will be processed to your original payment method.
  • A confirmation email will be sent once your refund has been issued.

Please note: Returns are only accepted for purchases made directly from EXG Pro. For items purchased from third-party retailers, please contact them directly

Shop EXG Pro on Amazon and with Global Retailers

We also sell directly through our Amazon stores convenient shopping and fast delivery.
To find local and international retail partners, explore our full list ofΒ official stockists.

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